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|Country||Shipping rate||Free returns|
|Belgium||Free over €100||No|
|United Kingdom||9,99 EUR||No|
When will my order be shipped?
We do our utmost to deliver the order to your home as quickly as possible. We ensure that all orders are delivered within 1 to 3 working days. Our courier, BPOST delivers from Monday to Friday.
How can I track my order?
As soon as your order is sent from our distribution center you will receive a shipping confirmation with the track & trace code of your order. Once your order has been taken with the mail deliverer you can follow it.
I am not home when my order is delivered, what should I do?
No problem! The delivery person will put a note in your mailbox and let you know which steps you should take in order to obtain your package.
Isn't the item exactly what you had in mind? A pity, but that can happen! You have a period of 14 calendar days to revoke the agreement and to inform us that you will return the item. When you return an item, €5,00 will be automatically deducted from your refund as a return fee. We will refund your order within 14 workdays. Without proof of shipment with a Track & Trace code lost returns will not be reimbursed.
What are the conditions?
Keep the articles in original condition and / or packaging including tag. If the item you return is damaged or the packaging is missing, we can hold you liable for the impairment that the property has undergone as a result and claim compensation for this that is proportional to this impairment.
How does it work?
Just visit the following link and follow the steps: https://justeve.shipping-portal.com/rp/
We accept a wide array of payment methods, sencuring secure shopping.
Get your Just Eve outfit delivered for free, no shipping charges.
Return or exchange items purchased within 14 days, no questions asked.